CUSTOMER SERVICE

• frequently asked questions
• payment options
• shipping rates
• exchange & returns
• security
• about us

FAQ'S

WHERE DO YOU SHIP?

Handbag Heaven currently ships to all 48 US states plus Hawaii and Alaska.

International delivery is not available at this time.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

2/3 business days on average.

DO YOU CHARGE SALES TAX?

7% sales tax is collected for purchases billed in the state of Florida only.

CAN I CHANGE MY ORDER?

Last minute changes to un-shipped orders are sometimes possible.

Please contact Customer Service on 1-877-885-1639 for assistance.

SHIPPING METHODS & RATES

Given product availability, orders placed before 1PM EST will be shipped same day except for Saturday and Sunday.

Your order will be dispatched via the United States Postal Service with signature confirmation.

A signature is required for all orders.

DOMESTIC ORDERS (USA)

Your entire order ships for only $7.95 via:

• USPS Priority Mail - delivery is usually within 2-4 business days.

INTERNATIONAL ORDERS

International delivery is not available at this time.

PAYMENT OPTIONS

ONLINE PAYMENT

Our secure online checkout can accept Visa, Mastercard, American Express and Discover credit/debit cards.

MONEY ORDERS

For those without a credit or debit card we can also accept payment via a personal cheque or a US postal order in US dollars.

Please make your payment payable to myBiz Inc and send to:

Handbag Heaven
PO BOX 249
Tallevast FL 34270

Remember to include contact information and a note of which items you would like!

SITE SECURITY

Our online checkout utilizes industry standard 128-Bit SSL encryption, the strongest currently available.

In addition this web site has been certified 'Hacker Safe' and is scanned daily by Scan Alert.com.

This web site also compliant with the Payment Card Industry (PCI) regulations.

Payment Card Industry (PCI) Compliance is a set of security standards that were created by the major credit card companies (American Express, Discover Financial Services, JCB, MasterCard Worldwide, and Visa International) to protect their customers from increasing identity theft and security breaches.

ABOUT US

We're a fun loving bunch of people whose goal is to bring fabulous handbags to the World Wide Web.

We take great satisfaction in assisting customers in finding their perfect purse!

Handbag Heaven.com has been online since 2005 and is a proud member of the Better Business Bureau of Florida.

Our registered office address is:

Handbag Heaven.com
PO BOX 249
Tallevast FL 34270

You can contact us toll free on 1-877-885-1639 or via email.